Privacy Policy

Effective Date: February 25, 2026

At IdleBox (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application (collectively, the “Service”). By using IdleBox, you agree to the terms outlined below.

1. Information We Collect

When you use IdleBox, we may collect the following information:

a) Personal Information:

• Name, email address, phone number, and delivery address.
• Payment details (processed securely via our payment partners).

b) Usage Information:

• IP address, browser type, device information, and operating system.
• Pages visited, time spent on the Service, and interactions within the Service.

c) Cookies and Tracking:

• Cookies and similar technologies help us improve your experience, remember login preferences, and provide personalized offers.

2. How We Use Your Information

We use the information collected for:

• Processing and fulfilling your orders and deliveries.
• Communicating important updates, promotions, and service notices.
• Improving our Service and user experience.
• Detecting and preventing fraud or unauthorized activity.
• Complying with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell your information. However, we may share information with:

• Service Providers: Companies that assist us in delivering services (e.g., payment processors, delivery partners).
• Legal Requirements: If required by law or to protect the rights, safety, or property of IdleBox or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Security

We implement reasonable technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to certain data processing activities.

To exercise your rights, contact us at support@idlebox.co.za.

6. CookiesIdleBox uses cookies to:

• Remember your preferences and login sessions.
• Improve website functionality and speed.
• Analyze traffic and usage patterns.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest version. Continued use of IdleBox after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, reach out to:

Email: support@idlebox.co.za